Share your story with us!Leave a testimonial.
We work hard at Diamond Mind to provide you with the best tools and experiences we can. Leave us a quick testimonial and let us know how it’s going for you.
Did a Customer Support Representative help you navigate a tricky payment issue?
Has a new product feature made your workflow easier?
Have your families mentioned they appreciate making payments online?
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Share your story with us!
"Making the switch to Diamond Mind for our credit card processing has been probably the most seamless transition I have ever experienced. This is due in large part to the excellent customer service we receive. Our contact is extremely knowledgeable about Diamond Mind products and how they can benefit our school. I never hesitate to call with a question and she is always eager to help. Reporting and reconciliation are simple and easy, which was a major issue with our last processor. We are going live with the Tuition Portal in a few weeks and are excited about the new options it will give our parents for paying tuition."
– Connie McGee, Battle Ground Academy
"They have a good sense of responsibility and ownership of resolving any issues that arise. Customer service and satisfaction is a high priority."
– Nancy Waressen, Maret School
"Partnering with Diamond Mind in providing merchant services and corporate credit cards for our school has been great! Retrieving reports from the payment gateway is easily accessible which helped in costing the fees charged on the credit cards and identifying the revenues generated from individual programs. The corporate credit card has helped in the payable cycle and cut costs in generating payable checks. The staff are very helpful in setting and implementing the services they provided. All in all, it is a great investment to partner with Diamond Mind, I would highly recommend this company to anyone!"
– Mina Turner, Providence Day School
"Our organization reached out to the team at Diamond Mind during a summer of intense transitions for us; their thoughtful work helped lighten the load. At every step of our interactions with them (from phone conferences to emailing) they were responsive and helpful."
– Matthew Vaughan, Union Theological Seminary in the City of New York